Redefining Workflow Efficiency with FuseDocs & FuseSign
Power Tynan, a progressive accounting firm with ~70 staff across Queensland, sought to modernise its legacy systems in preparation for a
cloud-first future. With offices in Toowoomba, Stanthorpe, Roma, and Brisbane, efficiency, scalability, and simplicity were key.
When faced with the need to modernise legacy systems and improve workflow, Power Tynan turned to FuseWorks implementing FuseDocs and
FuseSign to support their firm-wide digital transformation.
Why FuseWorks?
Future-Proofing with a Scalable Solution: Power Tynan was preparing for a staged transition to a cloud-based environment,
and with this shift imminent, they recognised the need to replace their outdated Excel-based document collation tool, which had become
difficult to maintain and limited in flexibility.
System Agnostic & Client-Focused: FuseWorks' platform provided a system-agnostic bridge that could support the firm
during and after the migration to cloud-based environments. This ensured continuity without the need for rushed system-wide overhauls.
The decision to adopt FuseDocs and FuseSign before the broader transition proved pivotal, giving the team a solid foundation before
tackling larger changes.
THE RESULTS
Tangible Results
Before FuseDocs and FuseSign, compiling and sending documentation could take up to an hour. Today, even the most complex jobs take 15
minutes or less.
- 75% time saved compiling and sending documents
- Faster client turnaround times
- Increased senior team productivity
- Manual follow-ups virtually eliminated
Enhanced Workflow & Communication
FuseSign’s teams feature supports multiple brands and service lines—reducing inbox clutter.
Cost vs Efficiency
Though FuseDocs replaced a free in-house Excel tool, the investment quickly proved worthwhile and resulted in a scalable, efficient system
Unified Process Reduces Error
Unified workflows replaced scattered processes, simplifying training and reducing errors. Staff now follow consistent procedures, boosting
confidence, accuracy and consistency.
Improved Collaboration & Process Clarity
A shared, end-to-end workflow—from setup to review—improved cross-team engagement, enhanced internal collaboration and a deeper
understanding of the full client journey across roles.
Power Tynan’s investment in FuseDocs and FuseSign has paid off with measurable improvements in efficiency, client satisfaction, and team
engagement. Their strategic approach adopting FuseWorks ahead of larger system transitions ensured a smooth and scalable implementation that
continues to benefit the entire organisation.
Read more here.